SYSTEM REQUIREMENTS SYSTEM REQUIREMENTS HOME

1

WEB BROWSER

Before beginning a course, successful students have access to the following resources:

• Edge (latest)
• Internet Explorer 11
• Chrome (latest)
• Firefox (latest)
• Safari (latest)

2

TABLET BROWSER

• OS: Andriod / iOS
• Browser: Chrome / Safari
• Version: latest

3

PLUG-INS

• Adobe Flash
• Java
• Office compatible software

4

POP-UP BLOCKERS

Explanation

My Online Academy Online Courses are licensed from several major digital publishers in United States. Digital publishers use pop-up windows for various learner and educator functions. In order to use the system and run lessons properly you must disable your pop-up blocker(s) or allow pop-ups from the digital publisher courses.

With pop-up blockers enabled you may experience several issues. Some of the most common are listed below:

• Offline Activities do not display • Reading passages do not appear when the Show Reading Passage button is clicked
• Reports do not launch
• Time-on-task for certain lessons do not report correctly for Learners
• You experience "The webpage you are viewing is trying to close the window" message
• You experience "Please turn off pop-up blocker for this site permanently" message
• You cannot login when entering correct credentials
• Progress does not get recorded / updated when learners exit a lesson or test
• Assessment passages do not show up
• Unable to launch lesson
• You experience "Please wait... Click here when your lesson or test is complete"

Resolution

The instructions to disable pop-up blockers are different for each version and type of browser. Please search online for instruction on how to disable the pop-up blocker for your specific browser.